Our Privacy Policy

All personal information gathered in connection with your account or with your ticket purchase is required for processing the ticket transaction and/or emailing you a receipt and a "print-your- own" InstantSeats ticket. We do not sell or distribute your personal information to any party.

We use "cookies" to help navigate you through the buying process and to identify you upon your return to the website. A "cookie" is only used for this purpose and is not harmful to your computer in any way. In addition, "cookies" do not reveal any personal information about you to us. Your name, the last 4 digits of your credit card and other necessary information about your order may be revealed to the venue to help identify you as a valid ticket holder for a given event.


The security and privacy of our customers’ credit card information is the highest priority of InstantSeats. We are in full compliance with all credit card security standards and requirements including PCI compliance. All transactions are encrypted and occur in a secure environment on a secure server utilizing Secure Sockets Layer (SSL). InstantSeats does not store credit card numbers on its servers.

E-list and E-newsletter

When purchasing a ticket from InstantSeats, you are added to our email list. You will receive event notifications by email from the venue you purchased tickets from and area based event notifications from InstantSeats. We protect your email and do not share or sell it to a 3rd party. A one-click un-subscribe feature located in the footer of every email sent will instantly remove you from all email notifications except transactional business emails directly related to the purchase of tickets. We maintain and keep active our 'do-not-mail' list so making additional ticket purchases from us will not result in you being added back to our list. If you change your mind and wish to join our list again, you will need to subscribe by going to this link.

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InstantSeats©™ All rights reserved.

InstantSeats Offices are located in Washington, DC and Florida.

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